Do I need an appointment or can I walk in?
βΎ
You can walk in at any of our branches during opening hours β no appointment needed for most routine tests. However, for home/mobile visits or corporate screenings, we recommend booking in advance via WhatsApp or our online booking form.
Do I need to fast before my blood test?
βΎ
It depends on the test. Blood sugar, lipid profile, and liver function tests usually require 8β12 hours of fasting. A full blood count (FBC) does not require fasting. If you're unsure, call or WhatsApp us and we'll advise you based on your specific test.
How long does it take to get my results?
βΎ
Most routine tests are ready the same day. Specialized tests such as histopathology or culture & sensitivity may take 24β72 hours. We will always inform you of the expected turnaround when you come in.
Can I get my results sent to me on WhatsApp?
βΎ
Yes! We send results digitally via WhatsApp. Just provide your phone number when registering and let our staff know you'd like your results sent to you. You can also pick them up in person at the lab.
Do you offer home sample collection?
βΎ
Yes! Our mobile healthcare team can come to your home, office, or any convenient location. Book a home visit via WhatsApp or our online booking form and we'll arrange a time that works for you.
Do you offer corporate health screening packages?
βΎ
Absolutely. We offer tailored corporate screening packages for organizations of all sizes β from pre-employment medicals to annual health checks. Contact us for a custom quote and we'll design a package that fits your needs and budget.
Are your tests accredited and reliable?
βΎ
Yes. We use state-of-the-art equipment and follow strict quality assurance protocols. Our team includes qualified medical laboratory scientists and QA specialists who ensure every result meets the highest standards of accuracy.
What payment methods do you accept?
βΎ
We accept cash and mobile money (MTN MoMo, Telecel Cash, AirtelTigo Money). For corporate clients, we can arrange invoicing. Please contact us for more details.